Pool the expected workload.
Forecast model mix and volume across workspaces. Keep each customer's access and data boundaries separate.
Pre-buy the model usage your team needs at negotiated bundle rates. Or use postpaid billing when flexibility matters more than the lowest rate.
Set a shared credit balance, then give each project a boundary. Every metered request carries its model, token usage, applied rate and workflow, so you can follow the spend back to the work.
Replay a run to see usage deducted from the shared credit balance.
A $10 standard-rate run costs $8.50 at the example 15% prepaid discount. This demo makes no model calls or charges.
The commercial model pairs predictable demand with eligible provider capacity. Your order makes the resulting model rates explicit before you fund usage.
Forecast model mix and volume across workspaces. Keep each customer's access and data boundaries separate.
Confirm eligible routes, volume terms, discount, validity and fallback pricing. Review the input, output and cache rates before funding the workspace.
Debit credits at the approved rate. Route changes and any more expensive fallback follow your explicit budget policy.
The same models and token mix, before any prepaid discount or postpaid premium.
15% is an editable example. Your approved rate card sets the discount for each eligible model.
15% below the standard rate in this example.
Taxes and execution infrastructure are additional. A credit purchase funds future consumption; it is not a second usage charge.
HarpessOps handles the workflows and usage record. For purchases sold through Paddle, Paddle acts as merchant of record and supplies the payment receipt.
The Managed Team workspace and its agreed workflow maintenance. Renews on the billing schedule shown at checkout.
Choose a pack after the rate card is approved. Credits are available after payment confirmation; a failed checkout does not fund the balance.
The closed usage period is itemized separately from the subscription. The 10% premium is included in its token rates.
Taxes, purchase conditions and renewal details are shown before payment. Credit and billing terms Billing privacy Refund Policy
You buy dollar-denominated HarpessOps service credits. The approved model rate card lists input, output, cached-token and other billable rates. Token counts are metered per request and converted to the amount deducted from your credits. A token from one model is not priced like a token from every other model.
The procurement model combines committed workload across workspaces to negotiate eligible provider capacity and rates. Savings apply only to models and routes included in your approved rate card. A volume commitment does not guarantee a discount for every model. Provider eligibility and commercial rights are confirmed before a rate is offered.
New steps require enough available credit and project budget. Usage already in flight is reconciled against its reserved amount. The workspace pauses new work when the limit is reached. There is no automatic switch to postpaid and no automatic credit purchase unless an owner separately authorizes a reload rule and cap.
Paid credits carry over between billing periods and do not expire while your account remains open. An active eligible plan is required to use them. Credits do not pay the $600 subscription or external runner costs. Our Refund Policy explains requests for the unused portion of a recent purchase.
Postpaid is enabled by agreement with a spending ceiling. The workspace meters usage against the approved standard rate card plus 10%. Closed-period usage is billed through Paddle at the next subscription renewal. The metering period and billing date appear in your order; a rejected or overdue payment may pause new runs.
Yes, for supported workflows. Each route identifies its billing source before execution. A request is billed either through HarpessOps credits, approved postpaid usage, or your provider account. Direct-provider requests do not also deduct HarpessOps credits.
No. They are usage rights for eligible inference inside the HarpessOps software. They cannot be transferred, traded, withdrawn as cash, or redeemed in a provider's own dashboard. Refund rights remain governed by your purchase terms and applicable law.
Bring your model mix and monthly usage. Agree on the economics before the first credit purchase.